Hospitality
Our intelligent automation solutions tackle your sector’s most pressing challenges of delivering better services and experiences with increasingly less resources.
By automating the effort of routine, data heavy work, your
employees refocus on providing high-quality services.
Streamlining work also cuts operational costs to boost your
bottom line. We’ll help you deliver intelligently automated
processes that transform these functions:
Reservations – streamline bookings for consumer & business, agents, tradeshows and conferences. Provide regular performance reports, and/or on-demand snapshots.
Finance – accelerate error free invoice processing & supplier statement reconciliation, departmental budgeting and rate loading, including integration with third-party sales.
Membership management – enable wider integration of Leisure, Spa and/or Golf systems.
HR & people management – easily provide faster employee onboarding & offboarding, time & attendance and right to work legislation & tracking.
Sales & marketing – augment contact centre work by providing a single customer view for agents. Upsell rooms or share promotional offers easier and enable chat bot integration. Add more convenience to web bookings.
New opportunities – for example, make data mining work and create a virtual concierge to generate valuable cross-sell opportunities
See intelligent automation in action
See what other firms are gaining
CASE STUDY
Crieff Hydro Hotel
How a luxurious family spa resort transforms its room
booking process with intelligent automation.